Leather and Canvas Briefcase

“Caiman Leather Money Clip Wallet - Disappointed in the durability— It is tearing at the seam. Ordered 12/18 for Xmas and has barely lasted a year. Rating 2/10.
[Of course we are going to replace the wallet with a new one with our Satisfaction Guarantee - probably the stitching on this one was just slightly off].  ”

“Dear President of A.G. Russell Company,
I have been collecting knives for almost 60 years.  I do not normally hunt down a way to get out my extraordinary World Class  overall rare experience from a purchase or numerous purchases from anyone I do business with.  This memo is the result of my latest purchase this past week and how consistently fantastic from ordering to package receipt your company has earned my highest personal rating ever.

Your company is so buttoned up in EVERY AREA that allows this highest rating to be possible.  Please know I will be doing as much business possible going forward with the A.G. Russell Company - in all areas of product offerings - from New Knives - Knife Accessories - Russell’s for Men Catalogue Products & Cutting Edge Collector Knives.

I want to close by stating - PLEASE CONTINUE DOING WHAT YOU ARE DOING IN EVERY AREA FROM START (Order) to Finish (Product Receipt) & your Catalogues for Men (which is for Men & Women - because my wife grabs your catalogues before me for perusing & ordering ideas) and the Catalogue for Cutting Edge Knives.  Bottom line, I hope this memo
accomplished what I intended it for - to pass on GOOD NEWS - “That Good Thoughts - Good Actions Always Produces Extraordinary Results!”  — and I really hope other potential customers will give A.G. Russell a chance to experience the “Very Best” of what other companies just cannot execute.

Best Regards,
Martin M. ”