“Over a year ago I ordered two slim wallets from you. A black ray skin version for myself and a leather faux rattlesnake skin one for my wife. We both loved our wallets, particularly the slim profile and the money clip feature. Unfortunately, the metal spring in the clip failed in my wife's wallet after a few months. Mine is still going strong. I've ordered another leather one for her but thought you should know about the failure she experienced so you can make it more robust in the future. Changes: Improve the durability of the spring clip. Rating: 10/10
The rating above doesn't reflect the failure of the spring.
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“Ray-skin folding wallet (now discontinued) - I also bought this years ago. It's been with me every day since. VERY nicely made. I pinned miniature Airborne wings on it and get many compliments. Rating: 10/10
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“Hello, my dad George W. has ordered from your company for years and has been very pleased with your products and service. He enjoyed calling and talking to the ladies about his orders and would share with me. For the last three years he has been confined to the house and had slowly been declining in his health so that he had limited mobility. My husband and I moved into his house the end of August to care for him as he could no longer be alone. His wish was to remain in his home where his beloved wife, my sweet mother passed and on January 6th, 2022, he passed with hospice care as my mother did in February 2012. It was almost 10 years, and he missed her every single day. I have wanted to reach out to your company and offer a heartfelt thank you for all the joy you brought him and that I could share as we collected many knives and other items together. He highly respected Mr. Russell and his wife and their amazing gift and talent. God bless all of you, sincerely, Essex (daughter)
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