Return Policy
“As our customer, you are entitled to be satisfied.” But if the item is worn out, or abused, what we are able to do for you may be limited.
Exception: Most of the fine electronic products we offer (including watches) have manufacturers' warranties of one year or more. We limit our own guarantee on electronics to total satisfaction for a period of ninety (90) days.
Returns and Exchanges
Call our customer assistants at 800-255-9034 for instructions on how to exchange or return an item. For proper credit, ship items prepaid and insured to:
Russell's For Men Returns
2900 S. 26th St.
Rogers AR 72758-8571
Enclose your packing slip and all original packaging and inserts, noting the reason for return on the back, and whether you prefer a replacement, exchange or credit.
For any questions regarding our Guarantee or returns, please use our Contact Us form.