“Your customer service was excellent. I left a message with customer service that I needed to verify the availability of a knife before processing my entire order and that the shipping address needed to be changed, all while I commuted to work. By the time I got to work, everything was accomplished. It was always nice in the past to speak to a live customer service person, but I understand the challenges that Covid has created. The prompt processing of my voice mail message and the voice mail you left in my voice mailbox made the experience all it could be under these conditions. Thank you very much.
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“I’ve been buying from this company for years and I have had nothing but great service from the people who you employ. Keep up the great job you are doing and be safe and stay healthy.
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“I absolutely love the leather briefcase I purchased from your store; highly recommend it to anyone shopping for one. Very high quality.
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