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AG Russell Knives

Your comments and concerns are very important to us. Please use our contact forms below to give us feedback or to let us know if we are doing a great job. It is really appreciated! We will not use the information provided here for any purpose other than the improvement of our Web site.


By Phone

24 Hour Order Line
800-255-9034 or 479-631-0130
Fax: 479-631-8493
​International: 479-631-0130

 

Address:
Russell's For Men
2900 S. 26th St.
Rogers, AR 72758

Store Hours

  • Tue: 10:00am - 5:00pm CST
  • Wed: 10:00am - 5:00pm CST
  • Sat: 10:00am - 5:00pm CST
  • Thu: 10:00am - 5:00pm CST
  • Fri: 10:00am - 5:00pm CST

Customer Service Hours

  • Mon - Fri: 8:30am - 5:00pm CST

Contact Us

Customer Service

Please click on the following service area to contact us.

Please fill out the following form and we will respond during normal business hours. If you need immediate assistance, Customer Service is available 8:30am to 5:00pm Central Time, Monday through Friday.

Your customer number can be found on your invoice, or the back of your catalog

If you have questions about a particular item, please fill out the information below, we will respond during normal business hours. If you need immediate assistance, Customer Service is available 8:30am to 5:00pm Central Time, Monday through Friday.

If you need to return an item, please fill out the form on the back of your invoice and follow its directions. There is an address label on the front of the invoice.

If you did not get an invoice or can't remember your invoice number, please ship the product back to us at: 2900 S. 26th Street Rogers, AR 72758. Please include your name, address and a phone number or email address that we can reach you at during the day.

For any questions regarding our Guarantee or returns, please fill out the form below.

Your customer number can be found on your invoice, or the back of your catalog

If you have a problem, have a suggestion on how we can improve the website, or have comments in general, we would love to hear them. In the comments section below, please describe what page of the website you were on, and which part of the page you want to tell us about. A link (URL) to the website page in question would be very helpful to us. Then describe what your problem or suggestion is. Thank you so much for telling us! It is really appreciated.

Since we are a customer focused company, we always love to get your feedback! Let us know how we are doing. How was our customer service? How well did our product perform? All feedback, good or bad, is very important to us.

It appears in the gray box on the back of the catalog mailed to you or on the front of your invoice

We would love the opportunity to tell others what you think about us. May we have permission to publish some of your comments? We may slightly edit your comments in order to make them fit into small sections. We will never change your meaning.

If, at anytime in the future, you decide you do not wish your comments to be published, you may contact us and have your comments removed. Please make sure to specify which comments you would like removed.

For any other reason please use this contact form. If you wish to be removed from mailing lists, please be sure to include your address.

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