A Great Guarantee
We have been selling fine products by mail for over forty years. For almost all of that time, our guarantee has been the very best and strongest in the mail order business.
"As our customer, you or the friend you give our product to is entitled to be 100% satisfied. You decide what satisfaction means. You decide how long you are entitled to be satisfied."
Because of this guarantee, we have previously avoided offering new high tech electronics. Now we offer a few carefully selected electronic items with the following exceptions to our above guarantee.
Exception: Most of the fine electronic products we offer have manufacturers' warranties of one year or more. We limit our own guarantee on electronics, watches, and battery-operated products to: Total satisfaction for a period of ninety (90) days.
If you or the recipient of our products is not completely satisfied, for any reason, we will gladly exchange or refund your purchase.
Returns & Exchanges
If you need to return an item, please fill out the form on the back of your invoice and follow the directions. There is an address label on the front of the invoice.
If you did not get an invoice or can't remember your invoice number, please ship items prepaid and insured to:
Russell’s For Men Returns
2900 S. 26th Street
Rogers, AR 72758
Please include your name, address and a phone number or email address that we can reach you at during the day.
For any questions regarding our Guarantee or returns, please use our Contact Us form.